Last updated: January 1, 2025
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include your name, email address, company information, and payment details.
We automatically collect information about how you use our services, including your IP address, browser type, device information, pages visited, and interaction patterns.
When you connect your brand accounts to our platform, we collect and process analytics data from those sources to provide our services.
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Comply with legal obligations and protect our rights
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, and regular security assessments.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Depending on your location, you may have the following rights regarding your personal information:
• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings or our cookie preference center.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@polynym.ai
