Navigate to the Brand Management section in your dashboard and click "Add New Brand". Fill in the required information including brand name, description, business type, and initial metrics like followers, sales, and leads. You can also set targets for each metric to track performance goals.

Your dashboard data is updated in real-time when you manually add or edit brand metrics. For automated integrations, data typically syncs every 15-30 minutes depending on the source platform.

We support CSV and Excel (.xlsx) files for bulk data import. Download our template from the bulk import modal to ensure proper formatting. The template includes all required columns and example data.

Go to the Reports section, select your desired brands and date range, then choose your report type (Performance, Analytics, or Custom). Click "Generate Report" to create a PDF that you can download or email to stakeholders.

AI insights analyse your brand data to provide actionable recommendations for improving performance. The system looks at trends, compares against benchmarks, and suggests strategies for growth, efficiency improvements, and risk mitigation.

Use the Lead Source Tracking feature to monitor where your leads come from. You can set up tracking for social media, email campaigns, referrals, and other channels. This helps you understand which marketing efforts are most effective.

Yes! Click on any brand card and select "Set Targets" to define goals for followers, sales, and leads. The dashboard will show your progress towards these targets with visual indicators and percentage completion.

First, check your internet connection and refresh the page. If the issue persists, try logging out and back in. For ongoing sync issues, contact support with details about which specific metrics aren't updating.