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Cookie Policy

Last updated: January 1, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.


2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and authentication. The website cannot function properly without these cookies.

Examples: Session management, security tokens, load balancing

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Examples: Google Analytics, page views, session duration, bounce rate

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Examples: Language preferences, theme settings, dashboard customizations

Marketing Cookies

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for individual users and thereby more valuable for publishers and third-party advertisers.

Examples: Social media pixels, advertising networks, retargeting campaigns


3. Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

Google Analytics: For website analytics and performance monitoring

Stripe: For secure payment processing

Intercom: For customer support and communication

Social Media Platforms: For social sharing and login features


4. Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie Preference Center: Use our preference center to control which types of cookies you allow

Browser Settings: Most browsers allow you to control cookies through their settings

Opt-out Tools: Use industry opt-out tools for advertising cookies

Incognito/Private Mode: Browse in private mode to limit cookie storage


5. Cookie Retention

Different cookies have different lifespans:

Session Cookies: Deleted when you close your browser

Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)

Essential Cookies: Remain active as long as necessary for website functionality


6. Impact of Disabling Cookies

Disabling certain cookies may impact your experience:

• Essential cookies: Website may not function properly

• Analytics cookies: We cannot improve our service based on usage data

• Functional cookies: Personalization features may not work

• Marketing cookies: You may see less relevant advertisements


7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.


8. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: privacy@polynym.ai

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